Good to Know & FAQ

Your room is ready for check-in from 2:00 PM on the day of arrival. On the day of departure, we kindly ask you to check out by 10:00 AM.

The hotel offers a varied, regional breakfast buffet from 7:30 to 10:00 am. In the evening, a 3-course menu with a fresh salad buffet is served from 6:00 to 8:00 pm. During meals, we kindly ask guests to wear neat, well-groomed clothing and closed shoes. Tracksuits, flip-flops and ski boots are not permitted in the restaurant.

Our hotel is easy to reach by public transport.
The nearest high-speed train station is Radstadt, located approx. 12 km from the hotel. From there, you can continue your journey to Flachau by bus or taxi.

If you are arriving by plane, the most convenient airports are Salzburg Airport “W. A. Mozart” (approx. 70 km away) and Munich Airport “Franz Josef Strauß” (approx. 250 km away). From both airports, you can reach Flachau by shuttle service, public transport or rental car.

Our tip: With the Salzburg Verkehr Guest Mobility Ticket, you can use public transport free of charge throughout the entire province of Salzburg, including arrival and departure.

You can find all information about getting to Flachau and our hotel here.

Free parking is available directly in front of the hotel, and an electric vehicle (EV) charging station is also provided.

The booking is only valid with a deposit. The remaining amount can be paid in cash, by debit card, or credit card.

• Sparkasse Flachau
• IBAN: AT94 2040 4000 4165 7537
• BIC: SBGSAT2SXXX

Cancellation Policy – Hotel in Flachau

• Free cancellation up to 6 weeks before arrival

• 70% charge from 6 weeks to 1 week before arrival

• 90% charge within the last week before arrival

• 100% charge for early departure or cancellations from the day of arrival

All cancellations must be made in writing. Terms follow the general hotel booking conditions.

The single room supplement varies depending on the season.

Winter single room supplement

• Low season / shoulder season: €20.00 per night

• New Year’s Eve & Carnival week: €50.00 per night

• High season: €30.00 per night

Summer single room supplement

• Low & shoulder season: €20.00 per night

• High season: €30.00 per night

The single room surcharge applies to all bookings with single occupancy and is charged per night.

A short stay supplement applies depending on the length of stay and is charged per adult.

• 1-night stay: €20.00 supplement per adult

• 2–3-night stay: €10.00 supplement per adult

The short stay surcharge is applied to short bookings and helps cover additional operational costs for very short stays.

The local tax, including the mobility levy, is €3.00 per adult, per day.
This charge applies to guests aged 15 years and older and is not included in the room rate.

With the mobility ticket, you can travel freely on all public transport throughout the province of Salzburg.
The ticket is provided upon arrival at Hotel Schützenhof and is valid for the duration of your stay.

Yes! Our hotel is located directly on the A10 motorway, making it an ideal stopover for travelers heading towards the Adriatic coast, Croatia, or Italy.
Rooms can also be booked with breakfast only.

Your advantage:
Enjoy dinner in our in-house à la carte restaurant with regional Austrian cuisine, have breakfast in the morning, and continue your journey right away the next day.

Our hotel offers a variety of amenities for a relaxing and enjoyable stay:

• Wellness area for relaxation

• À-la-carte restaurant serving regional specialties

• Free Wi-Fi throughout the hotel

• Kids’ playroom and outdoor playground

• Bicycle & ski storage, including ski boot dryers

Enjoy comfort, family-friendly facilities, and everything you need for an active holiday in Flachau.

No, our hotel is a non-smoking property. Smoking is not permitted anywhere inside the hotel.

Yes! Indoors, children will never get bored: our 40 m² play area features a Fun4Four table, a table football (foosball) table, and a TV for entertainment.

Outdoors (summer only), there is a small playground with a trampoline, toy cars, and more — perfect for our youngest guests.

Yes, staying with a dog is possible, but only by prior written confirmation from the hotel. To respect all guests, only a limited number of dogs can be accommodated at the same time. One dog per room is allowed.

• Dog fee: €30 per night (food not included)

• Dogs are not allowed in the restaurant during breakfast or dinner. During these times, the dog should be able to stay comfortably alone in the room.

• Dogs arriving without prior registration incur a €50 per night surcharge (food not included).

Please inform us in advance if you plan to bring your dog so we can prepare everything for a comfortable stay.

You can use the Wi-Fi free of charge throughout the hotel.

Our rooms are designed for comfort and convenience:

• Box spring beds with cozy bed linen (washed in the hotel)

• Additional options in some rooms: single bed, sofa bed, pull-out couch, or bunk bed

• Bathroom with shower, hairdryer, towels & toiletries

• Separate toilet in some rooms

• Balcony

• Desk

• Safe

• Cable/Satellite TV

• Wi-Fi

Enjoy modern amenities combined with a cozy and relaxing atmosphere for a perfect stay.

Nein, weder noch. Die beste Luft liefert die Natur! Selbst im Hochsommer sind die Nächte angenehm. Eine Minibar im Zimmer gibt es nicht. Für Medikamente kannst du dir Info an der Rezeption holen.

Aber sicher! Wir in Flachau liefern beste Trinkwasserqualität.

Yes! Our hotel features an à-la-carte restaurant serving regional Austrian cuisine.

• Breakfast is available for all guests, including non-hotel guests, until 10:00 AM.

• The kitchen is open from 11:00 AM to 2:00 PM and 5:00 PM to 9:00 PM.

• All day: coffee, cakes, ice cream, and drinks are served.

Enjoy authentic Austrian flavors in a cozy atmosphere, whether you’re staying at the hotel or just visiting for a meal.

Yes, plenty! The Ennsradweg cycle path runs directly in front of the hotel, and many hiking trails also start right at the hotel.

Enjoy easy access to cycling and hiking adventures in the beautiful Flachau region.

Yes, with the Flachau Summer Card you can join guided group hikes for free. More info on the official Flachau website.

• Hiking and cycling trails right by the hotel
• Reitecksee lake for swimming – just a few steps away
• Enns cycle path for bike tours
• Playground
• Children’s playroom & free summer programs with the Flachau Summer Card

The Flachau Summer Card program is included in the summer.

Yes, you are welcome to store your bikes in the bike cellar.